Bertrand Caplet

Support customer infrastructure and Dalet internal platforms.

Deploy Dalet software.

Duties

• Maintain cloud infrastructures and on premises
• Implement resilience, scaling, ensure reliability, uptime and robustness of infrastructure
• Automate production and configuration with Infrastructure As Code tools.
• Cost management and guarantee that SLOs and SLAs are met.

Projects

• Streamlined incident, event and alert management by deploying KeepHQ AIOps solution, improving alert handling and cutting PagerDuty on-call notifications by 66%.

Mission for Orano Support

Providing my services at their nuclear uranium manufacturing plant while making sure to respect procedures and safety standards.

Duties

• Management of Windows and Linux Servers (Red Hat)
• Ensure applications and databases are maintained in operational condition
• Technical Assistance and advise customers
• Implementation of automation (Bash, Powershell)
• Use of ITIL-compliant tools, drafting of documentation, skills and knowledge transfer

Duties

• Database maintenance in operational condition
• Incident management directly or indirectly related to databases
• Server construction (physical or virtual)
• Capacity planning for sensitive applications

Projects

• Database catalog project leading and management

Duties

• Management of customer IT assets
• Technical assistance for customer requests
• Define customer’s IT objectives and needs
• Incident management

Projects

• Hosting provider study and comparison and migration preparation
• Migration to new hosting provider choosen

Duties

• Technical assistance to customers and partners
• In-depth analysis and assistance (level 2)
• Customer relations
• Collaboration with R&D department
• Scripting and automation: bash and python

Projects

• Unify storage of credentials and informations of internal platforms
• Documentation and stock management of server hardware

Duties

• Datacenter administration: 2 datacenters hosted in different locations of the premises linked by fiber and with redundancy provided by battery powered UPS and power generator.
• Server administration: 150 virtualized VMWare servers Windows and Linux hosted on 40 bare metal Dell PowerEdge servers
• Maintain, install and configure 700+ computers and printers.
• Operate hospital sector business applications

Projects

• Implemention of IT asset management, inventory and supervision software: GLPI
• Study for the selection of a supplier for hardware equipment within the framework of a public procurement contract

IT cybersecurity specialization

Major in Administration and network security

Diploma certified SecNumEdu by The National Cybersecurity Agency of France (ANSSI)

Specialized in infrastructure solutions, systems and network

Intensive 5-day training course focusing on the configuration and administration of VMware vSphere 5.5